Marcom Manager

The Marcom Manager of The Grand Ho Tram Strip will play an important role in S&M team. The manager will supervise and direct the workflow of marketing and communication specialists by assigning job tasks, facilitating interdepartmental communications and managing external communications for both The Grand & The Bluffs. They will be responsible for produce, manage and execute communication projects as well as integrated campaigns. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the vision of Ho Tram Strip.

• Develop strong internal relationships across sales, revenue, events, food & beverage, and digital marketing functions to ensure consistency in products across all channels.
• Proactively develop with internal & external stakeholders, assist development & implementation of internal & external marketing promotions for hotel revenue-generating departments to ensure functionality in support of strategy & initiatives
• Conduct regular collateral audits to ensure brand guidelines are implemented consistently
• Oversee the timely development, production and delivery of regular items including the bimonthly resort magazine, concierge and airport videos, seasonal brochures and related assets
• Manage ad hoc photography and videography for tactical actions and social content updates
• Manage translation projects for all hotel assets
• Actively support onsite implementation of regional marketing campaigns
• Advise and conduct research on potential marketing opportunities and ensure these are maximised
• Maintain and increase visibility through local press relationships
• Assist in reviewing hotel content on partner brochures and websites
• Develop understanding of regional markets trend for both online and offline channels in order to proactively recommend action plans for respective segments
• Maintain a comprehensive understanding of local & regional market and industry behaviors including its influencers i.e, economic, political, environmental…etc
• Champion all special projects relating to market research & competitor activities.
• Any other duties or tasks as directed by the Director of PR & Communications and the Director Sales & Marketing that assist and support hotel operations
• Support the operations team when required
• Ensure that Great Hotel Guest Loves and the Winning ways is demonstrated throughout all processes.

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, Marketing, PR, Communications, or related field preferred.
• A minimum of three (3) to five (5) years working experience, expertise in marketing and communication in an agency or consumer branding environment
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving, creative concept, reasoning, motivating/self-motivating, strategic planning, organizational and training abilities.
• Proficient in the use of Microsoft Office
• Good writing skills in English and Vietnamese
• Knowledge/experience in online and offline marketing (hospitality pre, supporting press and communications activities

• Proficient in the use of Microsoft Office
• Good writing skills in English and Vietnamese
• Knowledge/experience in online and offline marketing (hospitality pre, supporting press and communications activities

Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, Marketing, PR, Communications, or related field preferred.