Account Manager

• Account Management
• Business Development
• Team Management

Account Management:

• Be initiative in account management tasks: meet up with client, take brief, brainstorm, research about brand/consumer insights…
• Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, campaign management)
• Be highly organized and accountable for deadlines, status reports and internal reviews
• Predict problems that may arise and prepare solutions
• Assist with challenging client requests or issue escalations as needed
• Responsible for managing several accounts & make sure good flow
• Negotiate contracts and close agreements to maximize profits
• Lead internal and external meetings
• Complete weekly reports
• Control 3rd-party work quality and timeline.

Business Development:

• Build and maintain strong, long-lasting client relationships
• Proactively seek for new business opportunities and deliver improvements
• Achieve targets and goals
• Forecast and track key account metrics

Team Management:

• Train and manage account team members
• Solve team and cross-team problems
• Maintain the spirit and values of the agency to the team.
• Recruit account team members

• Having responsibility for working
• Hardwork

• A Problem Solver with positive attitude
• Be stable under pressure and have strong sense of urgency
• Strong relationship management skills, comfortable interacting with clients in person and over the phone
• Be effective at multi-tasking, time management, presentations skills, strategic and innovative thinking

• Bachelor’s in Marketing, Advertising, or related field
• Experienced and good understanding in digital marketing in Vietnam in generalld
• Proficiency in both English & Vietnamese
• At least 2+ years experience in account management (digital or advertising agency experience preferred)

Few countries have local challengers in the search and browser space. Vietnam is one of those countries thanks to Cốc Cốc. There are a lot of challenges in competing against dominant global players, but also lots of rewards when we succeed.

Professional growth:

• What we are doing is difficult. This is why there are a lot of opportunities for you to learn and grow with support from a mix of the learning & development programs
• You will work alongside talented team members who have a unique skill set and expertise in this market
• Coc Coc is a Vietnamese company but you will be working in an international environment with team members/partners/customers who are local and international

Compensations and benefits:

• Attractive salary and bonus scheme with 13th month salary
• Performance review twice/year
• Special annual leave policy with minimum 20 days/year (including 1 day off on your birthday)
• Great Trade Union benefits for your important life events such as birthday, marriage, new born child...
• Periodic medical checkup, Bao Viet Health Insurance & Health/Social Insurances

Working environment:

• A culture of flexibility and responsibility, no dress code and annual Work From Home policy
• Exciting internal events to help you understand the whole business and make you part of the Cốc Cốc family
• Modern and cozy kitchens with plenty of snacks and coffee/tea bars every day, to make sure energy level is high when you need it
• There are many interesting hobby clubs to share your non-professional passions like English Club, Yoga, Football and many other clubs are forming ...