Senior Account Executive

Details below: 

1. Developing and maintaining relationships with client, understanding client’s needs, and objectives, ability to provide insightful advice to clients, and promoting the expansion of business:

• Exchange information and periodically update the Company's updated information for existing partners/customers of the Company;
• Update product information to consult partners/ customers better. 

2. Responsible for smooth delivery from project commencement to completion through the initiating, planning, execution, monitoring, control, and closing phases:

• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and on budget, while achieving the expected profit for the company; 
• Coordinate and supervise team’s account executives throughout the end-to-end client-serving process: from pitching, on-boarding, and execution; 
• Ensures client’s satisfaction by delivering expected campaign/project on point, on time and on budget; 
• Works closely with internal partners such as Creative, Editorial, Strategic Planning and Production Team to follow through on executions of production; 
• Contributes ideas and supporting information to develop Team’s strategy for gaining new business as required; 
• Manages, trains, coaches and develops subordinates to ensure they perform at their best while providing them the opportunity to develop professionally; 
• Oversee the management of multiple partners and 3rd parties to deliver full-circle execution of communication programs;
• Strategic development and implementation of marketing campaigns: Present and discuss the campaign with clients, implementation plan, negotiate the project implementation contract;
• Implement the contract, follow up and ensure the quality of the implementation;
• Report on the implementation of each phase and the entire campaign team.

- Proactive, enthusiastic and dedicated to work.
- Careful, meticulous, meticulous in work and always put customers at the center
- Ability to overcome difficulties, not afraid of difficulties.
- Inquisitive, eager to learn, always like to explore

- Analytical synthesis, situation handling
- Good problem solving
- Creative thinking & idea sensitivity
- Communication & Presentation
- Teamwork skills

• Bachelor’s degree in Marketing, Business, or related field;
• Minimum of 2 years of experience in account management within a marketing agency;
• Strong communication (English / Vietnamese) and interpersonal skills;
• Proven ability to manage multiple projects, client services and meet deadlines;
• Proficiency in digital marketing tools;
• Customer centricity, can-do attitude and solution-based approach.