Senior Account Execitive

• Coordinate with staff in Markus Agency to work with customers, implement and deliver the best work results, according to the contract signed with the customer.
• Establish and maintain relationships with potential customers.
• Work under the direction of the Department Director and ensure the Company's goals.

a. Developing and maintaining relationships with client, understanding client’s needs, and objectives, ability to provide insightful advice to clients, and promoting the expansion of business:

• Exchange information and periodically update the Company's updated information for existing partners/customers of the Company;
• Update product information to consult partners/ customers better. 

b. Responsible for smooth delivery from project commencement to completion through the initiating, planning, execution, monitoring, control, and closing phases:

• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and on budget, while achieving the expected profit for the company; 
• Coordinate and supervise team’s account executives throughout the end-to-end client-serving process: from pitching, on-boarding, and execution; 
• Ensures client’s satisfaction by delivering expected campaign/project on point, on time and on budget; 
• Works closely with internal partners such as Creative, Editorial, Strategic Planning and Production Team to follow through on executions of production; 
• Contributes ideas and supporting information to develop Team’s strategy for gaining new business as required; 
• Manages, trains, coaches and develops subordinates to ensure they perform at their best while providing them the opportunity to develop professionally; 
• Oversee the management of multiple partners and 3rd parties to deliver full-circle execution of communication programs;
• Strategic development and implementation of marketing campaigns: Present and discuss the campaign with clients, implementation plan, negotiate the project implementation contract;
• Implement the contract, follow up and ensure the quality of the implementation;
• Report on the implementation of each phase and the entire campaign team.

• High sense of responsibility, autonomy in assigned tasks.
• Enthusiastic, dynamic, independent and quick-witted.
• Passion and desire to stick with the Marketing industry for a long time.

• Market sensitivity and industry knowledge.
• Good research ability, communication, presentation and negotiation skills.
• Proficiency in Microsoft Office applications and related applications.
• Able to use English in communication and writing.

• Bachelor’s degree in Marketing, Business, or related field;
• Minimum of 2 years of experience in account management within a marketing agency;
• Strong communication (English / Vietnamese) and interpersonal skills;
• Proven ability to manage multiple projects, client services and meet deadlines;
• Proficiency in digital marketing tools;
• Customer centricity, can-do attitude and solution-based approach.

– Personal Laptop required.